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Facilitating | Investigating | Consulting | Services

Yesterday, today and tomorrow
FICS is a newly established group of companies for the forensic, legal, government, insurance and corporate markets, offering South Africa’s first specialised investigations franchise opportunity. The company is in a strong expansion phase with 145 demarcated franchise areas available to appropriately qualified and experienced applicants.

Franchisees enjoy a steady income stream doing paralegal and investigative work on behalf of law firms and corporations, especially in the unclaimed benefit industry. Passive income can also be generated from post-accident data capturing via the FICS app, which enables franchisees to shorten turnaround times and deliver quantifiable data for the processing of claims.
The concept under the spotlight
FICS performs investigations for and on behalf of insurance companies, law firms, corporations and other service providers. The opportunities created by the Head Office are shared amongst the franchise network but franchisees are also required to generate work from stakeholders in their allocated geographical areas.

FICS provides quick and cost-effective, fee-based, value-adding investigative services to professional firms, corporations, government and parastatals. These FICS services include Merit Investigations, Quantum Investigations and Specialised Investigations as well as Tracings of beneficiaries for Retirement Funds for pay-outs.
Merit Investigations entail examining all aspects of a case (i.e. a motor vehicle accident), usually shortly after the event occurred. Quantum Investigations probe the amount of money payable to claimants and/or dependents of a deceased person. Key factors in the investigation include employment and earning of the claimant and/or deceased, and verifying the authenticity of the dependants of a deceased worker.

FICS franchises focus mainly on the Road Accident Fund environment and undertake Specialised Investigations countrywide, serving the parastatal and corporate sectors. There is a tremendous need for specialised FICS investigation services which include probing suspicious and fatal claims, tracings unclaimed retirement benefits, Workman Compensation Claims (WCC), payroll audits, and obtaining statements from injured employees.

Consider your support
FICS Head Office provides ongoing support to franchisees on a national basis. Once an applicant has been screened and accepted into the FICS ‘family’, a week-long training programme is scheduled which, amongst other FICS structures and functions, includes services, market income streams, investigation types, the IT system, fee structures, marketing, management, and assessor profiles are facilitated. During training FICS exposes the new franchisees to the theoretical and practical aspects of running a franchise office daily as well as practical field work.

The franchisor also provides franchisees with ongoing national and regional marketing support.

Do you fit the profile?
Franchisees will preferably have a background in law, accounting or investigations or have the business acumen to manage it. FICS franchisees need marketing, investigative, reporting, verifying, management and networking skills. A franchise owner must be able to generate work from local clients as well as execute national contract work in the demarcated area.
Contact Information
Contact: Chris Booyens
Phone: 0861 12 FICS
Request more detail for this franchise

Founder Gerhardt Becker
Date founded 2015 after 25 years of prior industry experience.
Area of origin Centurion, Gauteng
CEO Gerhardt Becker
1st Franchise opened 2017
Number of outlets 26
Average store turnover R50 000 to R150 000 on average
Achievable gross margins 30%
Average setup cost R470 000
Initial franchise fee R320 000 (included in set-up cost)
Management services fee 7% of gross turnover
Marketing fee % 3% of gross turnover
Initial agreement term 5 Years
Renewal term 5 Years

* Amounts quoted are VAT exclusive